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Appointments
All appointments are conducted utilizing a secure video platform (requiring access to a webcam. When it's time to attend your appointment, simply check-in using this link https://telehealth.kareo.com/francisca-ogu You will then be taken to the HIPAA compliant site for our video appointment. (It is encouraged that you check in early to give yourself plenty of time to test your video and audio connection, and to avoid needing to reschedule.) Missed or Canceled Appointments Appointment reminders are sent via email. Cancellations must be made at least 24 hours prior to the scheduled appointment, and can be done several ways (self-cancel via patient portal, send message requesting cancellation through the patient portal, or voice mail message to cancel). Because payment is expected in advance, if you cancel at least 24 hours prior to your appointment, you will get a full refund. If you cancel within 24 hours of your appointment, you will not be refunded fees paid. We understand things happen and you may miss your appointment for reasons that are out of your control, so we will issue a refund. If there are 3 cancellations within 24 hours, you will be discharged from the practice. Late Policy If you are more than 15 minutes late, your appointment will be canceled and you will not receive a refund. Administrative Policies We do not get involved with legal testimony, and ask that you employ independent forensic psychiatric or psychological services should this type of evaluation or testimony be required. Call and schedule Appointment today! 972 481 4952 Same day appointments maybe available |